ZHH Service GmbH is a subsidiary of the Zentralverband Hartwarenhandel e.V., which, as an industry association, represents the interests of medium-sized specialist retailers in the hardware industry. Hardware is the collective term for a variety of goods and product groups, including hardware, tools, fittings, screws, fastening technology, security technology, lawn mowers, household goods, glass, porcelain/ceramics, cutlery, DIY supplies, fitted kitchens, large household appliances and small electrical appliances, Sanitary products and occupational safety fall.
The business areas of ZHH Service today include the sale of marketing items as well as the implementation of Erfa groups and industry events.
Selling marketing items
ZHH Service GmbH is a central source of organizational and advertising material for hardware retailers in Germany. The company maintains a warehouse with more than 1,000 different items that are tailored precisely to the needs of specialist retailers and their customers: from specialist literature, planning and organizational tools to reference works on CD-ROM, advertising and customer loyalty materials to concepts for successful product presentation. A focus is on products with a company impression.
Implementation of ERFA groups
Organized exchange of experiences with business colleagues (ERFA) to increase the market importance and operating results of the members by bundling experiences.
Carrying out industry events
Industry events are organized and held for the association and its working groups. The most important projects include the PVH Congress and the BMK Innovation Prize.