Alteos is the go-to partner for customer-centric insurance solutions.
Our mission is to empower our partners’ business with tailored insurance products, a proprietary, easily integrable insurance infrastructure, and outstanding service that’s both fast and personal.
As a subsidiary of AXA Group, we combine the strength and stability of a global insurer with the agility and innovative spirit of a tech start-up. Our powerful insurance infrastructure fully digitizes and automates all administrative processes – from policy creation to claims handling. This allows us to make insurance simple, efficient, and seamlessly embedded – for retailers, manufacturers, leasing providers, and digital platforms alike.
We already work with more than 1,500 retailers across Germany, Austria, and the Netherlands, and manage over 40 strategic partnerships.
What we stand for
Our work is based on three core values:
- Pioneership: We rethink insurance and create bold approaches that challenge the status quo.
- Transparency: We communicate openly and honestly to build trust and strengthen long-term relationships.
- Empathy: We listen actively, understand needs, and provide reliable personal support.
Three powerful insurance packages for the bicycle industry – fully customizable:
E-Bike & Bicycle Insurance
Three tariffs – one promise: all-around protection for all types of bikes, including theft, crash damage, vandalism, wear and tear, and optional GPS tracking.
Includes valid mobility protection worldwide, can be cancelled any day, and is easy to complete online.
Post-Leasing Insurance for Company Bikes
For anyone taking ownership of their leased bike: protection against theft, battery degradation, and material wear – with flexible contract terms and easy activation up to 3 months after purchase.
Leasing Protection
Tailored insurance solutions for leasing providers – digitally integrable and easy to manage.
Perfect for securing entire fleets with centralized service and minimal admin effort.
Embedded Insurance
Insurance fully integrated into existing e-commerce or platform processes.
API-based, highly scalable, and ready to go – for example in digital checkouts or customer accounts.
