FAQs regarding registration and confirmation of registration

Due to the current situation, there are certainly some questions for you when planning the Ambiente 2021. We have put together the most important questions for you in our FAQs.


The Ambiente Team continues to be here for you offering our normal high standard of service. If you have any questions about your participation at Ambiente, please phone or e-mail us. We are very optimistic about the future and are totally committed to the next Ambiente (19 – 23 February 2021). Stay up-to-date with the latest information and register for our Newsletter!


Messe Frankfurt Exhibition GmbH will refund the full price of any stand rentals or complete stand packages you have paid for. No service charges or similar will be levied. However, you must bear all other costs incurred yourself.

You will find further information about this in section 11 of our General Terms and Conditions (issued 5/2020).

Messe Frankfurt Exhibition GmbH will send you a new agreement proposal should the event be held at another time.

In this case, your contact person in the Ambiente Team will get in touch with you. You can find the contact details of all members of the Ambiente Team here.

As trade fair, congress and event organisers and venue operators, the well-being of everyone involved is extremely important to us. That is why Messe Frankfurt has developed a concept for hygiene, medical and organisational measures that has been approved by the authorities.

More information on our hygiene concept can be found at our Exhibitor Services.

Messe Frankfurt developed a concept and agreed it with the authorities in which hygienic, medical and organizational measures are taken into account. More information on our hygiene concept can be found at our Exhibitor Services.

When making your declaration of participation, please note that the smallest stand size in 2021 will be 20 square meters. A minimum distance of 1.50 m between people must be observed on the exhibition stand.

For questions about Covid-19 measures

Do you have any questions about Messe Frankfurt's measures to prevent infection during stand construction and dismantling, the staging of events during the pandemic, or about individual trades such as catering or cleaning of exhibits at the exhibition stand?
Then you are welcome to contact our Corona Health & Safety Line personally at +49 69 / 75 75 - 66 99. We are available by phone from Monday to Friday from 8 a.m. to 4 p.m (MEZ).

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